AI Tower
Support
We're here to help with the AI Tower platform and Browser Control Extension.
AI Tower is an enterprise AI governance platform. The Browser Control Extension enforces your organisation's AI usage policies directly in the browser, giving administrators visibility and control over AI tool usage across the team.
Contact support
For questions, bug reports, or account help, email us at: support@aitower.no
We aim to respond within one business day.
Documentation
Find setup guides, policy configuration reference, and extension troubleshooting in the AI Tower documentation.
Browser Control Extension
The AI Tower Browser Control Extension intercepts prompts in supported AI tools (ChatGPT, Claude, Gemini, and others) and enforces your organisation's AI policies before they are submitted. It requires an active AI Tower subscription and an account invite from your organisation's administrator.
- Extension not working? Make sure you are signed in to AI Tower inside the extension popup. Your administrator may need to send you an invite link.
- Prompt blocked unexpectedly? Contact your organisation's AI Tower administrator — they can review the policy that triggered the block and adjust it if needed.
- Approval pending? Approvals are reviewed by your organisation's designated approvers. You will be notified when a decision is made.
Platform administrators
If you are an AI Tower platform administrator, sign in to the AI Tower console to manage policies, review approvals, and monitor usage. The console includes a guided setup wizard to help you configure your first use cases and policies.
Common questions
How do I install the extension?
Install the AI Tower Browser Control Extension from the Chrome Web Store. After installation, open the extension popup and sign in using the invite link sent by your organisation's administrator.
Which AI tools are supported?
The extension currently supports ChatGPT (chat.openai.com), Claude (claude.ai), and Gemini (gemini.google.com). Additional tools may be added in future releases.
Does the extension read my browsing history?
No. The extension only activates on the supported AI tool domains listed above. It does not access any other browsing activity. See our Privacy Policy for full details.
How do I remove the extension?
Right-click the AI Tower icon in your Chrome toolbar and select “Remove from Chrome”, or go to chrome://extensions and click Remove next to AI Tower Browser Control.